İptal ve Erteleme Politikası

Seller: Coatek Mühendislik Boya İnş. San. ve Tic. Ltd. Şti. (Coatek Academy)

MERSIS No.: 0211065180900014 | Tax No.: 2110651809 | Tax office: Karşıyaka

Address: Adalet Mah., Manas Blv. No:47/B, Folkart Towers Block A, Floor 26, Unit 2601, Bayraklı, İzmir, Türkiye

Telephone: +90 232 218 00 33 | Email: akademi@coatek.com.tr | Registered electronic mail (KEP): coatekmuhendislik@hs01.kep.tr

This policy applies to AMPP CIP classroom courses and tickets for the AMPP Türkiye Chapter Ankara Conference on 7 November 2026 sold by Coatek Academy. Where the buyer is a consumer, statutory withdrawal, defective-service and other mandatory rights remain unaffected. The commercial cancellation terms below do not restrict those rights.

1. AMPP CIP courses — cancellation by the participant

If Coatek receives written notice at least 60 calendar days before the course starts, the full course fee is refunded. If notice arrives more than 30 but fewer than 60 days before the start, 50% of the fee is refunded. If 30 calendar days or less remain, no refund is available under this commercial cancellation policy.

A participant may request in writing, at least 30 calendar days before the course starts, one transfer to a later date of the same course type without an additional rescheduling fee. The new date is agreed in writing, subject to availability. If the participant provides a medical report or a force-majeure explanation, the booking may be moved to an available date without an additional rescheduling fee. Failure to attend the new date does not by itself create an additional commercial refund right; statutory rights remain unaffected.

If Coatek or AMPP cancels the course, an alternative date will be offered. If the participant does not accept it, the full course fee will be refunded. If Coatek or AMPP reschedules the course and the new date is unsuitable for the participant, the participant may request a full refund.

2. AMPP Türkiye Chapter Ankara Conference, 7 November 2026

The conference starts at 09:00 on 7 November 2026 at Wyndham Ankara, Yaşam Caddesi 4. Sokak No:4, 06530 Ankara, Türkiye. The ticket price is TRY 6,000, including VAT and lunch.

If Coatek receives written cancellation notice at least 30 calendar days before the event starts, meaning by 09:00 on 8 October 2026, the full ticket price will be refunded. After that time, but while more than 48 hours remain before the event, 50% will be refunded. From 09:00 on 5 November 2026, no refund is available under this commercial cancellation policy. Tickets cannot be transferred to another person. All times are Türkiye local time.

If Coatek cancels the event, the full ticket price will be refunded. If the event is postponed, the ticket remains valid for the new date. A participant who does not accept the new date may request a full refund in writing.

3. Requests and refunds

Cancellation, rescheduling and refund requests must be sent to akademi@coatek.com.tr with the order/payment details and participant’s name. Deadlines are measured by the time the email reaches Coatek; a separate acknowledgement by Coatek does not change the date of the request. Where a statutory withdrawal right is exercised, refunds are made within the statutory period and through the payment method required by law. For other refunds, the payment method and processing time will be stated in Coatek’s written response.